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Insurance and Billing

Insurance
Our office participates with a variety of insurance carriers. Since these arrangements change from time to time, we will review our participation status at the time of your registration appointment. If you have a question about pre-authorization, please contact your insurance carrier prior to your appointment.

If your insurance changes, please be sure to notify us as soon as possible. Having accurate information enables us to contact you promptly and submit claims accurately.

Medicaid patients are required to provide a current referral card from your Primary Care Physician before services are rendered, or you may be responsible for the charges.

If your insurance requires pre-authorization or a referral for any services, it is your responsibility to notify us in advance and/or obtain the referral.

Your insurance requires that we collect your designated co-pay at the time of service. Please be prepared to pay the co-pay at each visit. Without it, you may be required to reschedule.

Deductible and co-insurance must be paid within 30 days of insurance processing. Accounts not paid within 120 days of service will begin accruing interest charges at the rate of 1.5% per month.

Self-Pay Patients
For patients without any insurance coverage, if you pay your balance in full on the date the service is rendered we will offer a 20% discount on your services for that day.

Forms of Payment
We accept VISA, MasterCard, American Express, Discover, personal check, money order and cash. There is a $15.00 return check fee for returned checks.

Payment Plans
We understand that sometimes the bill cannot be paid in full at the time of service, especially after a surgery. It may be beneficial for you to set up a monthly payment plan to keep you current with our office. Please contact our billing department to discuss payment arrangement options.

Outstanding Balances

Aberdeen Orthopedics and Sports Medicine Center reserves the right to utilize a third party collection agency for account balances not settled in a timely manner. Failure to keep your account current may result in dismissal from the practice.

Cancellations
Please give us 24 hours notice if you are unable to keep your appointment.

Third Party Insurance Forms (Disability, FMLA, etc.)
We will gladly fill out any forms need for disability, FMLA, etc. For compliance purposes we ask that you have the patient information section completed and signed prior to submission to our office. We also ask that you leave the address or fax number you would like the forms sent to.